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+-- Forum: MRCC - MIDI Router Control Center (https://conductivelabs.com/forum/forumdisplay.php?fid=13)
+--- Forum: General Support (https://conductivelabs.com/forum/forumdisplay.php?fid=14)
+--- Thread: Crash saving presets (/showthread.php?tid=2183)
Crash saving presets - Matt Correa - 08-22-2023
Hello!
I just receive the MRCC and I can do all I want but trying to save presets the machine crash all times. Exactly it freeze. Then, the time I can save a preset later I can not load it. The Load Box is grey and it freeze when I try to do it. Each time I have reboot and do the configuration.
I updated the machine with the last firmware.
Maybe Im doing something wrong?
Thanks in advance!
RE: Crash saving presets - Jesse Johannesen - 08-28-2023
Hey Matt,
can you send me an email at support@conductivelabs.com? I'll see what we can do to help sort this out. Let me know in the email what gear if any is connected via the USB ports, too please.
Jesse