Conductive Labs Support Forum
Position encoder R.I.P. - Printable Version

+- Conductive Labs Support Forum (https://conductivelabs.com/forum)
+-- Forum: The NDLR (https://conductivelabs.com/forum/forumdisplay.php?fid=1)
+--- Forum: General Support (https://conductivelabs.com/forum/forumdisplay.php?fid=2)
+--- Thread: Position encoder R.I.P. (/showthread.php?tid=2232)



Position encoder R.I.P. - Eamoex - 12-02-2023

Position/Strum encoder is dead on my V1 unit. Click is fine, rotation stopped having any effect. Can ConductiveLabs please provide with the reference of the correct encoder used so I can replace it?
Cheers


RE: Position encoder R.I.P. - Thark - 12-03-2023

I had an encoder go on my NDLR a few months ago. Excellent help from Jesse, including a short video conference. Jesse had a new encoder sent out and I replaced the old one with it. NDLR is now back in the saddle.


RE: Position encoder R.I.P. - Eamoex - 12-03-2023

That sounds great. I would buy the encoder. Actually I would buy a few to be on the safe for future failures.


RE: Position encoder R.I.P. - Jesse Johannesen - 12-15-2023

Hey yeah,
I think I can get a spare or two sent your way. Send me an Email at Support@conductivelabs.com and let me know you're the person with the bad encoder and I'll sort it out for you.


RE: Position encoder R.I.P. - Eamoex - 12-16-2023

Mail away! Thanks a bunch.