Encoder 5 Issues

[Rokki21]

Hi all, I have a problem with encoder 5. I can select left to right but whilst it clicks it doesn’t change from position to patt-len. 

It’s the same for both motif 1 and 2. I’ve done a factory reset and a few power cycles. The feel of the encoder is no different to the others. 

Really hoping it’s not faulty and I have to return to states. 

Any ideas?

[Darryl]

Hello Rokki21, sorry about the issue with that encoder. We will send you an email with some things to try.

[Rokki21]

Hello Rokki21, sorry about the issue with that encoder. We will send you an email with some things to try.

Thanks Darryl, I’ve responded to your message