02-11-2021, 12:55 PM
Hi Zoltan, I think Jesse has gotten back to you, we're sending another faceplate out. From the looks of the pictures this isn't the same issue as before. This is just the ink wearing or staining. That ink looks great, just isn't tough enough for constant rubbing. We've switched to a new ink on the last couple of thousand units. Hopefully it will wear better.