02-27-2023, 04:28 PM
Owen, I know in your case this didn't help but in case someone else comes across this issue, the factory reset process is to press and hold [SHIFT+MENU] while powering up the device, which brings you to the boot menu. Pressing PAD PLAY/PAUSE will select the factory reset from the menu, then pressing PANIC will save and continue the boot process, hopefully without any further issue.