Position encoder R.I.P.

[Eamoex]

Position/Strum encoder is dead on my V1 unit. Click is fine, rotation stopped having any effect. Can ConductiveLabs please provide with the reference of the correct encoder used so I can replace it?
Cheers

[Thark]

I had an encoder go on my NDLR a few months ago. Excellent help from Jesse, including a short video conference. Jesse had a new encoder sent out and I replaced the old one with it. NDLR is now back in the saddle.

[Eamoex]

That sounds great. I would buy the encoder. Actually I would buy a few to be on the safe for future failures.

[Jesse Johannesen]

Hey yeah,
I think I can get a spare or two sent your way. Send me an Email at Support@conductivelabs.com and let me know you're the person with the bad encoder and I'll sort it out for you.

[Eamoex]

Mail away! Thanks a bunch.